About the information we collect and your privacy.
If we ask you to provide information that may identify you, our request will be specific. If we ask you to provide additional information, we will explain why we need it and how it will be used.
If you do not want your personal data collected, please do not submit it to us.
Our database is held securely and any information you submit may be used in the following ways:
- Respond to your questions and requests.
- Better understand your needs and how we can improve our products.
- Study the behaviour of visitors to our site.
Third party web sites accessed from this web site may be governed by privacy policies and practices that differ from this policy. You are encouraged to familiarise yourself with the privacy policies of each site you visit prior to disclosing any personal information.
Like most organisations, Walter & Herbert's web server automatically collects and aggregates information about your visit including, but not limited to, your IP address, service provider, browser type and operating system. This information does not personally identify you and we analyse this aggregated information only in order to optimise your experience and enhance the time spent with us online.
From time to time, we may make changes to this policy and no personal information provided by you under the terms of this policy will be used in a manner that is materially inconsistent with it without your prior written consent. Please note that calls to our customer service team may be recorded for quality and training purposes.